Industry – Mortgage Lending

            Records retention

OPPORTUNITY – Mortgage broker is mandated by the DRE to keep mortgage records for a period of 3 years and prefers to keep them longer for reference on new loan applications.  Broker would also like to eliminate space consumed by paper files.

SOLUTION – Loan records are scanned and indexed by name, date and address.  Records are stored on a PC and are retrievable in seconds with a simple search.

BENEFITS

·         80% reduction in physical records space used

·         Instantaneous delivery of records

·         Inherent file back-up and built-in business continuation planning.

·         Improved customer service